Wow!
According to Forrester, e-commerce will amount to some 12 percent of all retail sales in 2010, up from about 7 percent today.
"Significant behavioral changes by consumers and retailers will fuel online retail growth over the next six years," says Carrie Johnson, a senior analyst with Forrester. "While consumers continue to become more comfortable buying a variety of items online, retailers will apply what they have learned in the early days of online retailing to implement site enhancements that provide a greater return on investment and a better experience for customers."
Source URL : http://washington.bizjournals.com/washington/stories/2004/08/23/daily7.html?jst=b_ln_hl
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