Shoshana Zuboff  is a professor at Harvard Business School and the coauthor of The Support Economy (Viking, 2002).

I found this book to be the most influential book on my thinking that I have read in the past year.
I believe it is a must read for anyone who has any interest whatsoever in the changing business landscape.

Below is a link to a Fast Company article that summarizes some of the themes in her book.

http://www.fastcompany.com/magazine/80/szuboff.html

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