Yep, Panasonic doesn't get it.  Hey, don't get me wrong I love my Panasonic 5.8 GHz phone.  It doesn't mess with my WiFi and has great features.  But man, they aren't getting the blogosphere.
 
Amy pinged my today on Skype to let me know that Panasonic e-mailed her.  And she forwarded the e-mails to me.  I just rolled my eyes when I read it.  And asked (begged?) that she blog it.  True to form ... she did (in true Amy style).
 
Here are the two e-mails, in their entirety ...

Hi Amy,

This Blog is a point of communication with a group ofpeople within Panasonic Broadcast. It is unfortunate that you find theneed to be contentious. From here it is a tool to communicate withcustomers that wish to learn about the AG-HVX200, DVCPRO HD and P2.This may not be your cup of tea, and that is fine, but think over thelong haul it will be a very viable way of working with many customersthat have questions about the camera, and its potential.

As far as who is Tosh, he is a voice and a connection tothe right answers. Certainly you must realize that there are hundredsof questions that are asked about the HVX200 every day, and someanswers are absolutely wrong, some are totally made up and others, welllet’s just say, they must have been posted by our competitors.

So perhaps you can just give it a little grace as it is astart-up and it is something that has not been tried before by anylarge video company. Why not just let us give a shot before you justwrite us off.

Best regards,

Jan Crittenden Livingston
(E-mail given: toshbilowski@gmail.com)


Hi Amy,

The reason we are not posting your commentary is becausewe do not have to. This is a site that is provided to learn about HighDef, the HVX200 and P2. Since your questions have nothing to do withany of those subjects, nor do they contribute to the learning potentialof the site, we have elected not to post your contribution.

If you wish to find the story about Tosh then you shouldnavigate to the page about Tosh. It is still there. Please be awarethat what matters here is that there is a direct link to Panasonic andto technical members of a team that can and will answer questions aboutthe HVX, should Tosh not know the answer himself.

And as far as the money being spent, we will be patientand see if it is viable. We are hoping that it can turn into a nicesite where people can come and learn about all things Hi Def. We do nothave to run it like any Blog or Website that you have seen before, itwill be run the way we choose to run it, and we will always chose tokeep it to the positive side of its intention.

Best regards,
Jan Crittenden Livingston
(E-mail given: toshbilowski@gmail.com)

Okay ... So Panasonic is trying to deflect criticism and they "admit" that Tosh doesn't really exist.  The problem is that Panasonic expects us to cut them some slack because they are a big company.  Ads by AdGenta.com Sorry it doesn't work that way.  Again, I think character blogs can be cool (I just saw a little alert pop up from Google that Dilbert is blogging .... haven't read it, but Scott Adams writing as Dilbert would be awesome), the problem here, as I said before, is that Panasonic created a "person" and tried to make him "real".  Look I understand, they want to have multiple authors blogging.  Maybe the "Tosh" character "fits" their demographics better, but it still would be better for the real folks at Panasonic to write a short post a couple times a week then to expend energy trying to post as someone else.
 
 
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